Returns & Exchanges
At Music & Merch, we want you to rock your gear with confidence, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't hit the right note, our streamlined process ensures you get back to the music as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
- 3.Print and Ship
Download your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new size within 5-7 business days.